Privacy Policy

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device:

Order Information

When you make a purchase through our site, we collect:

• Contact Details: Name, email address, and phone number
• Billing Information: Billing address and payment details
• Service Details: Product selections and receiver serial numbers
• Order History: Purchase records and transaction history

How We Use Your Information

Order Fulfillment

We use your Order Information to:

• Process and activate your IKS server renewals
• Send order confirmations and invoices
• Provide customer support and technical assistance
• Communicate important updates about your service

Security & Fraud Prevention

We analyze Device Information to:

• Screen orders for potential fraud or security risks
• Protect our website from malicious activity
• Improve website performance and user experience

Marketing Communications

With your consent, we may use your information to:

• Send promotional offers for IKS server services
• Share product updates and new service announcements
• Provide personalized recommendations based on your preferences

Information Sharing

We share your personal information only with trusted third parties who help us operate our business:

Service Providers

• Payment Processors: Secure payment processing for transactions
• Email Services: Order confirmations and customer communications
• Analytics Platforms: Google Analytics to understand site usage
• Hosting Services: Secure website and data storage

Legal Compliance

We may disclose your information when required to:

• Comply with applicable laws and regulations
• Respond to valid legal requests, subpoenas, or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Advertising Cookies: Deliver relevant ads based on your interests

You can control cookies through your browser settings. Note that disabling cookies may limit some website features.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data for marketing purposes

For European Residents (GDPR)

We process your information to fulfill contracts with you and to pursue our legitimate business interests. Your data may be transferred outside Europe, including to the United States and other countries with different privacy laws.

Data Retention

We retain your personal information only as long as necessary:

• Order Information: Maintained for our records unless you request deletion
• Account Data: Kept while your account is active
• Legal Requirements: Some data retained to comply with tax and legal obligations
• Analytics Data: Aggregated usage data may be retained indefinitely

You can request deletion of your information at any time by contacting us.

Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for all data transmissions
• Secure Payment: PCI-DSS compliant payment processing
• Access Controls: Limited employee access to personal data
• Regular Audits: Periodic security assessments and updates

While we strive to protect your data, no internet transmission is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• New legal or regulatory requirements
• Improvements to our services
• Enhanced privacy protections

We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our services after changes indicates acceptance of the updated policy.