Refund & Return Policy
At DIGIT2SELL, we are committed to ensuring customer satisfaction. This policy outlines the terms and conditions for refunds and returns on both physical products and digital services.
Physical Product Returns
Eligible Return Conditions
Customers may request a full refund for physical products purchased from DIGIT2SELL.COM under the following circumstances:
- Product received does not match the description listed on DIGIT2SELL.COM
- Product arrives damaged or defective upon delivery
- Significant delay in receiving a fully functional product
- Customer decides to return within 5 days of delivery (no reason required)
Digital Products & Services
Cancellation Period for Digital Content
Services provided electronically, intangible goods, and digital content products (including software activations) delivered instantly may be cancelled and refunded within 4 days of purchase.
Important Notice: By completing a purchase of digital products on our website, customers acknowledge and accept that digital content is delivered immediately upon transaction completion. All customers are considered to have agreed to this policy when purchasing digital services from DIGIT2SELL.
Order Cancellation
Pre-Shipment Cancellations
DIGIT2SELL accepts order cancellations at any time before the product has been shipped or manufactured. Customers who cancel orders before shipment will receive a full refund of the purchase price.
How to Request a Refund
To initiate a refund or return, please contact our customer support team with your order details. Our team will guide you through the return process and ensure your refund is processed promptly.
This policy is effective as of the date of publication and applies to all purchases made through DIGIT2SELL.COM.